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Client Case Study

Datalab

REZA DU PLOOY
CO-OWNER
CAPE TOWN, JOHANNESBURG, LONDON

“I think I would describe them as the perfect partner to help you create a coherent sales and marketing capability in your business. You’ve saved us hundreds of hours in the work that you guys are doing behind the scenes &, we feel much more confident now in how we execute these things. I think it’s really been instrumental for us to have that capability inside our business being built.”

THE CHALLENGE

Datalab’s main challenge

Datalab faced significant challenges in scaling its operations and building a coherent sales and marketing strategy. With a diverse client base across various industries, it was difficult to create standardized processes. Their previous growth was driven primarily by referrals and loyal clients, with no dedicated sales and marketing teams. Efforts like email campaigns and LinkedIn social selling had little impact, and their complex sales proposition required extensive client education, leading to long sales cycles. They needed to identify and focus on their ideal customer profile (ICP) and develop effective marketing assets.

THE SOLUTION

Outsell and Datalab working together

Outsell provided B2B Outbound Marketing Services & Ad-hoc Sales Training

THE SOLUTION

Outsell engaged with Datalab through strategic workshops and continuous support to address these challenges. The focus was on:

IDEAL CUSTOMER PROFILE (ICP DEVELOPMENT)

Helping Datalab define and target their ideal clients more effectively.

ASSET CREATION

Assisting in the completion of critical marketing assets, such as their website and client testimonials & email templates.

STRATEGIC MARKETING AND SALES SUPPORT

Offering guidance & implementation on funnel creation, event management, prospecting, nurturing & qualifying.

CAPABILITY BUILDING

Providing Datalab with the tools and knowledge to build their sales and marketing capabilities internally.

AD-HOC SALES TRAINING

Mock calls and practical sessions to refine sales strategies and approaches.

ONGOING SUPPORT

Continuous advice on various channels and strategic initiatives.

THE RESULTS

Datalab

IMPROVED CLARITY AND FOCUS

Datalab gained a better understanding of their ideal client and how to develop and nurture relationships with key decision makers and change agents.

ENHANCED MARKETING CAPABILITIES

Creation of meaningful content and events tailored to their audience.

STRATEGIC GROWTH

Outsell’s support has been instrumental in building a coherent sales and marketing capability within Datalab.

SALES QUALIFIED LEADS 

Repeatable and scalable way to develop marketing and sales qualified leads.

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